Learn ways to work positively with difficult or angry customers, effectively answer questions and solve problems face-to-face and over the phone by taking “Customer Service Skills for the Real World,” which is being offered by the continuing education division at Wor-Wic Community College on Thursdays, Oct. 13 and 20, from 5:30 to 8:30 p.m., at the college campus on the corner of Route 50 and Walston Switch Road in Salisbury.
For more information, call (410) 334-2815.