Learn ways to work positively with difficult or angry customers, effectively answer questions and solve problems face-to-face and over the phone by taking “Customer Service Skills for the Real World,” which is being offered by the continuing education division at Wor-Wic Community College on Friday, Sept. 28, from 9 a.m. to 4 p.m., at the college campus on the corner of Route 50 and Walston Switch Road in Salisbury.
For more information, call (410) 334-2815 or visit the college Web site at www.worwic.edu.